New York
Request call
Categories

How To: Set up FedEx

Follow these steps to set up a shipping method that uses FedEx:

Remember to create one method for each Shipping Service you are going to use (ie. 1Day, 2nd Day, etc.)

Step 1. Create a Shipping Method

  1. In the Administration panel, go to Administration → Shipping & Taxes → Shipping methods.
  2. Create a new shipping method or click the name of an existing shipping method.
  3. Set Rate calcultation to FedEx.
  4. Choose the desired Shipping service.
  5. Configure other general settings as you see fit.
  6. Click Create

Make sure to set the Status to Active, or the shipping method won’t appear at checkout.

Step 2. Configure the Shipping Method

  1. (optional) Switch to the Shipping charges tab and define shipping charges. These charges will be added to the ones calculated by FedEx.
  2. Switch to the Configure tab.

    If you don’t see any tabs, then the shipping method probably hasn’t been created yet. Click Create, and the tabs should appear.
  3. Enter your FedEx credentials in the Authentication key, Authentication password, Account number, and Meter number fields. For testing purposes, use the following settings:



    • Package type: Your packaging
    • Drop Off Type: Regular pickup
    • Width (inches), Height (inches), and Length (inches): 10

      Learn how to get the API keys at FedEx website.
  4. Click the Save button to save the changes
  5. Only some specific requests for retrieving shipping costs work properly if the Test mode option is enabled.
  6. Return to the Test rate calculation tab, enter the desired value into the Weight (lbs) input field, and click the Recalculate rates button to make a test calculation of shipping charges.

    Use real recipient and sender addresses for testing (FedEx uses address verification system).

    Sender address = company address, that you are able to edit on the Settings → Company page in your Administration panel.

    Recipient address = customer shipping address. In case of testing shipping charges in the Administration panel the address defined under the Default location section on the Settings → General page is used as a customer address.

  7. Click the Save button to save the changes.